Returns
Our policy lasts 7 days from delivery date. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the original condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds will be provided in the original payment method. In the case of Cash on Delivery (CoD), account details will be required.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@erdglobal.com
Sale items (if applicable)
Refund Amount will be as per your Invoice Amount.
Exchanges (if applicable)
After 7 days, the warranty will commence. The company will inspect for any manufacturing defects; if found, the product will be replaced.
Send us an email at customercare@erdglobal.com and send your item to: ERD Infotech Pvt. Ltd. C-8, Sec-59, Noida, UP-201301.
Shipping
To return your product, please mail it to:
ERD Infotech Pvt. Ltd.
C-8, Sec-59, Noida, UP-201301.
Shipping costs for returning your item are your responsibility and are non-refundable. If you receive a replacement, the company will cover the cost.
Delivery times for replacements may vary depending on your location.